Work

Selected work

A handful of projects that show how I approach building — the problem behind the brief, the decisions that mattered, and the result.

Designing an LLM support agent wired into a fintech's help center and ticketing — resolving routine questions and routing the rest with full context.

Rebuilding a struggling consumer app from the architecture up — faster, more stable, and redesigned around the one job users came for.

Replacing a web of spreadsheets and manual handoffs with a dependable automation platform — fewer errors, faster cycle time, a happier ops team.